Smooth theek thaak hai par thoda aur flexible hona chahiye
You guys ka support hours mujhe thoda tight lage because main usually late night tak kaam karta hoon aur us waqt call karna mushkil hota hai. Training session aur onboarding process well laid out tha, par database integration mein thodi dikkat aayi toh mujhe support use karna pada. Dialer tool ne acha perform kiya, calls clear the aur scheduling bhi smooth tha. Par jab help chahiye thi, toh support thoda late milta tha jiski wajah se kaam ruk jaata tha. Billing aur invoice process clean tha, mujhe samajhne mein koi dikkat nahi hui. Automatic updates se system thoda change hota rahta hai, jo kabhi kabhi thoda confusion laata hai. Overall feel yehi hai ki aapka system achha hai par kabhi kabhi support hours mere kaam ke hisaab se match nahi karte, isliye main 4 star doonga. Agar support timing flexible ho jaaye toh experience aur bhi better hoga.