5 out of 55 of 5Verified customerSupport and communication
Smooth telephonic support was noticeably better
Switching to the WFHI software was quite a change compared to what I had used before. One thing that really stood out was the telephonic support. Whenever I needed help during setting up my database or while using the dialer, I found that calls were answered promptly and the assistance was clear. It was very different from past experiences where waiting times were long and responses felt robotic. The automatic updates also ran without causing disruption, so my workflow stayed steady. Overall, the support was the smoothest part and made adapting to the software easier than I had expected.