Smooth start with just a little wait in between
The onboarding and support experience felt generally positive, though it took a bit longer than I anticipated to get fully up and running. The telephonic support was helpful once I connected with them, guiding me through the database features and answering my questions about the dialer tool. Automatic updates happened without disruption, which was a relief since I didn't want interruptions during my workflow. The sign-up and invoicing process was straightforward and caused no issues. Overall, the whole process felt reasonably smooth and efficient, though I noticed a slight delay in response time from support during initial setup. However, once that was past, everything stabilized nicely, making the experience feel balanced and well managed.