Smooth Start Overall, But Might Need Help Again
My experience with the training and onboarding was generally positive and smooth. Right from the signup, everything felt streamlined with clear invoicing and a fairly easy payment process. The training content was practical and relevant, enabling me to get familiar with the dialer and database features quickly enough. However, I do wonder if next time I rejoin or try a new module, whether I might need some additional help since certain aspects were a bit dense and could have used more examples. Automatic updates worked seamlessly and I didn’t face any issues with accessing the software, which is a big plus. Also, support was available but I didn’t have to use it much this time. So overall, the whole experience felt efficient and user-friendly, though for complete beginners or returning customers who want a refresher, a bit of extra assistance might be handy in future. But as of now, it definitely did the job it was supposed to do very well.