Smooth process but took slightly longer than expected
The sales and pre-purchase experience felt well-structured and logical from start to finish. The sign-up process was clear and invoicing was handled professionally, which helped me trust the service early on. I appreciated that the training followed a sensible order, beginning with basic features before moving on to more complex tools like the dialer and database. That made integrating the WFHI software into my remote workflows easier than I thought it would be. The automatic updates mostly came at convenient times, which minimized interruptions during working hours. My only minor reservation was that the entire process took a bit longer than I initially expected, mainly due to the extended onboarding and the time it took to familiarize myself with the calling tools. Telephonic support was helpful and mostly timely, though sometimes a wait was involved. Despite that, I would say WFHI’s approach is fairly balanced between thorough training and practical use, and I’m satisfied with how everything eventually fit together over the weeks of setup.