Smooth overall; felt confident from the start
The training and onboarding sessions were thoughtfully organized and relaxed, which made a big difference in how I felt about starting with the software. The initial walkthrough was comprehensive without being overwhelming; it covered the dialer, database features, and especially how to handle billing and invoices easily. What I appreciated was that the training anticipated some common questions, so I felt prepared rather than lost. The process of signing up and moving through the first invoices was well supported, and automatic updates kept the system running smoothly throughout. Support was available but not intrusive, so I never felt like I was being rushed or pushed to do things too quickly. This approach made me confident I would be able to handle similar onboarding steps in the future without needing much external help again. The balance between detailed explanation and practical hands-on use provided just the right level of comfort for me to feel ready and competent from the beginning.