smooth overall but with a few rocky spots
Using the software day to day felt generally smooth, though finding certain features wasn’t always as easy as I hoped. The onboarding and training guided me well initially, and I could access the dialer and database reasonably quickly after signup. The automatic updates mostly ran in the background without surprises, which helped keep workflows steady. However, sometimes related tools were a bit buried in the interface, requiring extra clicks or searching. Telephonic support was helpful when I reached out, providing clear answers but occasionally taking longer to connect than I wanted. Invoicing and payment processes were straightforward, which minimized friction at those points. While I liked how reliable the software felt overall, the occasional difficulty in locating specific options meant I had to spend unplanned time figuring things out. On balance though, the whole experience was positive and functional, just with room to enhance accessibility within the software. It ended up being a reliable tool for most of what I needed, despite those minor frustrations along the way.