Smooth overall, but the setup intensity faded in a blink
When I first got started with the training and onboarding, honestly the bulk of the setup intensity was one-time. I remember the moment I configured the calling tools and dialer — once I figured out that part, it really felt like everything clicked into place. Of course, there were ongoing minor tasks like managing the database and staying up to date with automatic updates, but nothing as consuming as that initial setup phase. The training provided was comprehensive enough to guide me through that crucial moment where I stopped feeling lost. I didn’t have to keep repeating the same configurations daily, so it felt like I had invested just enough time to get everything ready, then I could focus on actually using the software. Telephonic support was helpful around that time, giving me confidence to resolve specific questions, though I haven’t needed to call much since. Sign-up and payment went smoothly without any major hiccups, which made the whole experience feel seamless. So overall, the onboarding felt intense at first, but then it settled quickly — like jumping a hurdle and then running freely.