Smooth overall, but felt a bit slow during one step
The training and onboarding felt well organized for the initial parts, and I appreciated how the software's features were introduced in manageable segments. Most of the steps flowed smoothly, but I found myself waiting around a bit too long during the dialer training segment. The setup there seemed to include some redundancy, where explanations repeated without adding much new information, causing a bit of frustration. On the upside, once I got past that, the database feature walkthrough was crisp and engaging, which kept me motivated. I also liked that the automatic updates ensured I wasn’t stuck with outdated tools during training. Telephonic support was reachable when I had questions, though I didn’t have to call often. So in one phrase, I’d say the onboarding was mostly straightforward but slowed by an overlong dialer training stage. That said, I feel well equipped now to use the software and tools effectively.