Smooth overall, a bit slow in places
Going through the sign-up and invoicing with WFHI gave me a mostly smooth feeling overall. The steps were arranged sensibly enough so I wasn’t confused about what to do next at any point. I appreciated that the training coordinated well with this process and didn't feel separate or awkward. However, I did notice some waiting in between submitting my details and receiving invoices; this delay made the process a bit less seamless than I would have liked. The dialer and database features started working well soon after, and automatic updates meant I stayed current without extra effort. Customer support was there by phone when I needed it, though. Taken as a whole, the experience felt mostly well structured and straightforward despite small pauses here and there in communication and billing.