Smooth Onboarding With Just One Small Setup Hiccup
The training sessions were generally very clear and easy to follow, which was a relief given how complex remote workflows can get. I particularly appreciated how the onboarding differentiated between one-off setup tasks and ongoing activities, making it easier to prioritize what needed my attention at each step. The part that went well was the integration of the database feature — connecting it took just a few tries and then everything synced smoothly, which saved me lots of time later on. The only issue was when setting up the calling tool dialers; one of them needed a bit of tweaking to perform without glitches. Thankfully, the automatic updates seemed to fix those kinds of glitches quickly enough that it didn’t hold me back long. The invoicing and payments were also clear and hassle-free, rounding out a strong initial experience. Overall, I felt well-prepared after training and quite comfortable managing my workflow.