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WFHI review

Smooth onboarding but a hiccup with training pace

5 out of 55 of 5Verified customerTraining and onboarding

Smooth onboarding but a hiccup with training pace

What I want to highlight is how smoothly the initial onboarding went with you. Signing up was straightforward, the invoicing process came through without any surprises, and getting to grips with the software felt pretty seamless. The dialer and database features integrated well early on, which helped me start my remote workflow quickly. However, I did find that the training moved a bit faster than I expected in some sections, making it tricky to fully absorb certain steps before progressing. I felt it would benefit new users if there were options to slow down or review particular parts of the onboarding training. Still, once through that, the software itself was easy to use and intuitive. Overall, you handled the sign-up and setup professionally, but the pace of training could use a bit more flexibility for different learning speeds. If you enhance that, I think it will make onboarding much easier for a wider range of users.

Rajesh ShettyHaryana, IndiaExperience: Published:
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