Smooth flow, par thoda aur detailed process chahiye tha
Main kahungi ki sales aur pre-purchase process kaafi sensible tha aur logically arranged bhi. Sabse pehle sign-up clear tha jisse mujhe turant samajh mein aagaya ki kya karna hai. Uske baad training sessions ke illustrations aur dialer demonstrations mile jo prepare karne mein madadgar rahe. Database ke baare mein basic info uske baad hi di gayi, jo timing ke hisaab se achha tha. Lekin mujhe lagta hai thoda aur detailed customization steps dikhaye jaate toh aur better feel hota. Kyunki jab main apni specific workflow ko dhyan mein rakhti hoon toh software ke kuch features ko aur abhi prepare karne ki zarurat thi mere liye. Payment aur invoice instructions bilkul clear thi jo process ko smooth banaya. Support communication mein bhi koi gadbad nahi thi. Agar onboarding thoda aur step-by-step hota jisse har ek tool ka use pehle acche se samajh mein ajata, toh main full satisfaction feel karti. Overall, achha tha par thoda aur focused approach missing thi.