Smooth chat but waited a bit too long
Hey, I wanted to tell you about my experience with WFHI while I was checking out their software and training. The sign-up process was pretty smooth, and the payment part went without any major glitches. The team answered my questions fairly quickly through chat, which I enjoyed, so the pre-purchase communication was quite pleasant overall. However, I did notice some waiting involved when it came to actually getting onboarded and starting the training. There were a couple of times I felt like I was asked to repeat information I had already given, which was a bit annoying. But once I was set up, using the calling tools and accessing the database was just fine. Automatic updates happened without interrupting anything, and the telephonic support when I called had decent response times, though sometimes the labels and instructions could have been clearer. Overall, the good parts were the friendly chat and smooth payment, but the small delays and occasional repetition did slow things down for me.