Smooth but not without a hiccup

Smooth but not without a hiccup

I signed up expecting a fairly standard onboarding experience, having read about the support beforehand. The telephonic support team walked me through every step, from setting up the dialer to using the database tool for client contacts. They were patient and knowledgeable, which felt reassuring. However, one small point: the automatic updates occasionally changed settings without clear notice, which disrupted my workflow temporarily. Overall though, the communication met my expectations, and the process felt smooth once past that glitch. I appreciated the follow-up calls to ensure I was comfortable with the software. So, the experience was positive with just a minor bump on the way.