Smooth billing but payment steps could be clearer
I've been using WFHI's billing system for a while now, and compared to what I used before, it feels more streamlined. Setting up my payment info wasn't too complicated, and invoices arrive on time, which is handy because with my older setup, it was a bit hit-or-miss. The software automatically updates itself, so I didn't have to worry about outdated features messing with invoice formats. However, one small gripe is the payment process itself. While signing up was easy and the invoices showed clear information, I found the actual payment portal a little less intuitive than I expected. Sometimes the delay between invoice receipt and payment confirmation threw me off. But, they do have telephonic support when I needed assistance with the payment portal, which was reassuring and mostly helpful. Overall, I'd say it's a solid system that, between the smooth invoicing and reliable updates, beats my previous experience. Just wish the payment steps were a bit clearer the first time around. Considering all this, I feel confident continuing here but hope they tweak the portal soon so the payment sequence feels as smooth as the rest.