Slow start to support, but eventually it clicked

Slow start to support, but eventually it clicked

My experience with WFHI support was disappointing at first. It took quite a while before I could get any meaningful help, and the communication felt slow and uncoordinated. I expected quicker assistance given the platform’s promises. However, after multiple attempts, things finally started to improve and I received clearer guidance on using the software and dialer features. The moment it clicked was when the support staff managed to explain some of the onboarding steps more clearly over the phone. It’s a shame that initial delay, but at least they did eventually help me get set up. I would have appreciated a more prompt start to the support journey overall.