Slow start that left a frustrated feeling
From the beginning, I felt the sales and pre-purchase process took longer than I expected. While the support team was polite and tried to explain the features, it still felt like the sign-up and onboarding steps weren’t as fast or straightforward as they should be. I understood that such software and training require some setup, but a significant wait before feeling properly ready was disheartening. The calling tools and dialer functions were introduced gradually, which I appreciated, but the delay in accessing the full suite sometimes made the experience dragging. That said, some updates and the invoicing system worked as planned, and the payment process itself was clear. Still, the overall feeling was one of frustration due to the slow initiation that took longer than I felt was necessary.