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WFHI review

Slow start, not very impressed overall

2 out of 52 of 5Verified customerSupport and communication

Slow start, not very impressed overall

My initial experience with the support and communication at WorkFromHomeIndia was quite disappointing. It took much longer than expected to get going once I had signed up and started exploring their software and training system. I remember a particular moment during the onboarding when I needed assistance with the dialer setup and database integration, but the help didn’t come promptly. Calls to telephonic support often went unanswered or were delayed, which stalled my workflow significantly. The invoicing and payment process was okay, I’ll grant that, as I eventually received my invoices and could follow the steps, but the whole process felt unnecessarily slow and complicated at times. Automatic updates didn’t seem to help either because I wasn't clear if anything had changed or improved, given the slow communication. Overall, the experience has made me hesitant to rely on the support or prospect of smooth workflow in the future. The verdict: it took too long to get started and the support did not speed things up, which was frustrating and disappointing all the way.

Manas Shivani TandonAndaman and Nicobar Islands, IndiaExperience: Published:
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