slow start, missing clear kickoff info
I was kinda hoping to get things rolling quickly but that didn’t happen. The whole sign-up and getting access process took more time than I expected—it felt like waiting for ages before I could actually start using the software. The pre-purchase details could have been clearer about how long each step would take because I kept guessing when I’d get the dialer or database features. Also, the invoicing was a bit confusing without early heads up, so I wasn’t prepared to handle payments right away. It just felt like some important info was missing that would have helped me plan better. Don’t get me wrong, what worked was the eventual setup once it all clicked, but the slow pace in the beginning put me off a little. If they’d give a straightforward timeline or checklist sooner, the experience would improve a lot. For now, I’m still not totally sure what the full flow is from start to finish.