Slow start made me wonder if this is right for impatient people
Honestly, I found the initial support and setup process a bit frustrating. It took longer than I expected to actually get going with the software. The sign-up system was fine, and I received the invoice promptly, but after that, it felt like the steps to start using the calling tools and access the database were unnecessarily slow. Telephonic support was difficult to reach at times, and when I did get through, the answers weren’t as helpful as I hoped. For someone who wants to quickly set up and start working, this experience might not be the best fit. It definitely suits people who are patient and willing to work through the kinks on their own, because a lot of things you have to figure out without much guidance. The software itself seems okay, and once running, it looked like a decent tool, but the pace at which I could fully access and use it left me weary. So my takeaway would be that this product suits those who don’t mind a slow start and some self-navigation through support and training. I’m not really sure I’m the right person for this because I prefer faster onboarding and more proactive assistance.