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WFHI review

Slow start made me doubt if it suits less tech-savvy people

1 out of 51 of 5Verified customerSupport and communication

Slow start made me doubt if it suits less tech-savvy people

Signing up was supposed to be easy, but for me it felt like a long process that dragged out more than I expected. The initial setup needed several back-and-forths with support over the phone just to get the database imported correctly and dialer settings configured. I tried following the training videos, but many parts seemed rushed or assumed prior knowledge, so I had to figure out quite a bit on my own, which was frustrating. The automatic updates didn’t help much as sometimes they changed things without clear notification. Because of these factors, I think this is better suited for those who are comfortable handling software issues by themselves. For someone like me who wanted a quick, direct onboarding with easy communication, it felt pretty slow and a bit confusing. I remain unsure if this platform will fit my style long-term given these hurdles.

Anita BagchiLakshadweep, IndiaExperience: Published:
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