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WFHI review

slow start but invoice process was quick and error-free

2 out of 52 of 5Verified purchaseSales and pre-purchase

slow start but invoice process was quick and error-free

Honestly it took way too long before I could really get started using the software properly. The onboarding seemed simple but lots of hidden steps made things drag on more than I thought. Sign-up went okay but after payment I was waiting and waiting before getting clear info on how to actually set up the calling tools and database. And no regular updates on what stage things were at which got frustrating. The invoice process itself was pretty smooth without errors so that was a plus. I did find telephonic support a bit slow to respond sometimes which didn't help speed things up either. Hoped the whole thing would be more straightforward and fast but it felt like a lot of waiting and guesswork before I could do actual work. So for anyone who wants quick start I would say maybe dont expect too much speed. The ongoing updates did eventually clear things up but the initial sign-up to actually getting set up was messy.

Saumya BhattacharyaTelangana, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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