slow start but ended with a working setup
Reflecting back on my experience, getting the system fully operational took longer than expected. The telephonic support was not instantly available in the first days after signing up, which meant some delays in resolving setup questions. The explanations over calls sometimes required follow-up because they were brief or not entirely clear on how to use the dialer and database features effectively. In terms of the software updates, these were automatic but occasionally introduced small glitches I hadn’t anticipated. It took some troubleshooting before I managed to feel comfortable with the workflow software. However, after navigating these initial bumps, the process of invoicing and payment was handled efficiently, and the whole system became stable. So even though the early phase was slower and required patience, the outcome was a working setup that served its function. I can’t say the onboarding was smooth, but it didn’t leave me stranded either. The impression now is that the support and software had potential, just needed more timely guidance at the start to speed things up.