Simply put, too much waiting and repeating for this one
My experience with signing up for the WFHI software and training was frustrating from the start. Although I expected some back and forth communication, the number of times I had to repeat personal and payment details was excessive. Each time I contacted support, I was put on hold for a long duration before finally getting through. Despite assurances, the onboarding process took far longer than advertised, and the software access was delayed. Training materials felt disjointed and did not provide enough practical guidance, especially regarding the dialer and database functions I needed right away. The automatic updates never seemed to sync properly with my installation, requiring manual intervention repeatedly. The final straw was the invoicing process which was confusing and required multiple clarifications. If I were telling a friend about this experience, I would say it was a headache with many waits and repeated explanations, and it left me questioning whether I could rely on the service effectively. Unfortunately, this did not meet my expectations and caused considerable inconvenience.