Simply Not Clear Enough
I found the explanations provided during the sales and pre-purchase phases pretty lacking. When I signed up, I was hoping for more direct and thorough details about how the software would handle remote workflows. The onboarding section gave me some basic info, but it felt incomplete and often made me wonder about steps I needed to take next. While I appreciated the attempt at simplifying the documentation, it was more confusing than helpful. I expected a straightforward layout explaining features and pricing clearly, but instead, much was glossed over or assumed I'd just figure it out myself. The sign-up and invoicing processes were slightly better, as they did guide me through payments smoothly enough. Still, it feels like WFHI could do better to make users feel fully informed before paying. Overall, the lack of clarity in crucial early interactions makes me hesitant to say this would work well for everyone.