Simply not as good as before

Simply not as good as before

Having used similar products earlier, my experience with WFHI was honestly underwhelming. The pre-purchase explanations were not as detailed as I expected, leaving me to figure out many things myself. The software’s interface seemed less intuitive compared to what I was used to, and I encountered more difficulties during the setup than I anticipated. The dialer tool, while functional, did not meet my expectations in terms of responsiveness and ease of use. While support was somewhat helpful when contacted, I often found that the guidance was repetitive, as if I had to explain the same issues multiple times. Additionally, the onboarding flow felt less polished and took longer than similar services I’ve tried before. Although automatic updates were reliable, they did not sufficiently improve the core usability problems that lingered. Overall, I would say that this product did not quite match the efficiency and clarity I have experienced previously, and it left me quite weary after several attempts to get everything working as I wanted. I’m not enthusiastic about recommending it over the alternatives I've known.