Simply does not work as expected
I was hopeful when I first signed up, but the software completely failed to handle even basic workflow errors the way it promised. There was a specific moment during the onboarding where the dialer froze just as I was trying to finalize a test call, and from there everything seemed to go downhill. I could not access some parts of the database feature afterwards, which made it impossible to track anything. The automatic updates also seemed to introduce new glitches instead of fixing things. Trying to reach telephonic support was frustrating in itself; long wait times and unclear responses made the experience worse. I had expected a smoother sign-up and payment process, but even that felt disjointed. Overall, it left me quite disappointed and I am not confident it will work better if I keep trying. It honestly felt like the system was not ready for practical use yet and that there was no clear path to resolution. I won’t be continuing with this product.