Simply did not work for me, no confidence gained
I tried to go through the entire training and onboarding process hoping to get comfortable with the software for remote workflows. Unfortunately, rather than feeling more confident, I ended up more confused. The training modules did not clearly explain how to effectively integrate the calling tools or manage the database, which were key parts of what I needed. The onboarding flow seemed disjointed and left me unsure if I had completed important steps properly. Despite repeated attempts, automatic updates failed to synchronize as expected and the software didn’t respond reliably to telephonic support queries. The entire experience felt frustrating, and I could not see a path to becoming proficient with their tools. The sign-up and payment process was simple enough, but that was the only part that worked as expected. At the end, I cannot say this worked well for me or made me confident in using the product as promised.