1 out of 51 of 5Unverified experienceSoftware and access
Simply confusing labels, no clear guidance
The software access interface was frustrating because the labels and wording made very little sense for me. I kept clicking options hoping to find what I needed, but often ended up lost in menus that didn’t explain themselves at all. The database and dialer labels were inconsistent, which only added to the confusion. Even the onboarding flow didn’t prepare me for navigating these sections, and the automatic updates seemed to change things without warning. I tried to clarify through telephonic support but felt the explanations were vague and didn’t resolve my problems. Overall, the entire experience felt non-intuitive, and I simply couldn’t use the software effectively because it lacked clear naming conventions and straightforward guidance.