Simplicity nhi thi, bas kaam hua
Mujhe lag raha tha support process simple aur clear hoga, par wait karo, first step pe hi thoda confusion ho gaya tha. Jo order tha woh thoda alag tha mere hisaab se. Pehle toh mujhe direct dialer checks ki baat karni thi, par pehle invoice aur payment ki baatein samajhni padi. Aur jab main soch rahi thi ki jab training complete ho jayegi tab support milega, toh actually uske baad hi support call mila. Matlab thoda timing thoda ajeeb tha mere liye. Phone pe baat karte karte main wapas wahi baat pe aayi, ke steps ka sequence thik nahi tha. Kisi point pe lagta tha ki mujhe doosri cheez pe zyada dhyaan dena chahiye tha, par waha pe support guide karta hua lag nahi raha tha. Lekin bina support ke thoda mushkil ho jata to clear karna, kuch topics kaafi tedious lage mere liye. Mujhe lagta hai ki process ko thoda better organize karna chahiye tha, jaise ki pehle database aur dialer details sath mein handle kiye jaate. Isliye final verdict bas yeh hai ki support aur communication mein sequence thoda out of order tha, aur isiliye main satisfied nahi ho paayi jyaada. Thoda zyda streamline hona chahiye tha sab kuch, tab shayad kaam asaan hota. Bas woh ek cheez thik thi ki finally issue samjhaye gaye the mujhe, par starting se leke ending tak ka flow utna acha nahi raha.