Simplicity ke liye wait zyada tha, baat clear karoon toh
Dekho, jab main WFHI ke sales process ko samajhne ki koshish kar raha tha, mujhe lagta tha yeh straightforward hoga lekin thoda zyada repetition aur wait mila. Pehle toh unhone ek tarah se product ki basic features samjhaye the, par baar baar mujhe ek hi type ke questions ka answer dena pad raha tha, jaise ki kya mera dialer ya database setup sahi hai. Aur jab main kisi naye update ke baare mein puchta, toh response thoda slow aaya. Sales ke dauran jo invoice aur payment options diye the, wo clear the aur unmein koi dikkat nahi huyi. Lekin overall, jo process tha, usmein jyada baar baat ko dubara repeat karne ki zarurat padti thi, jo thoda frustrating raha. Phone pe support se baat karne mein bhi thoda wait zyada hua aur process aise tha ki kabhi lagta ki main apna time waste kar raha hoon. Agar main apni dost se iss system ke baare mein batata, toh kehta ki software toh thik hai par sales aur communication ka process thoda better hona chahiye tha.