Simple verdict: thoda wait aur repeat hua
Mujhe sales process me kuch acha aur kuch thoda frustrating laga. Jab main sign-up kar rahi thi, toh lagatar unka customer support ke saath baatcheet thi, par kabhi kabhi lagta tha ki mujhe ek hi baat baar baar repeat karni pad rahi thi, jo patience test karta hai. Wait time bhi kabhi kabhi zyada tha during pre-purchase interactions, especially jab main kisi question ka jawan expect kar rahi thi. Training aur software access ke baad, mujhe laga ki dialer aur database ka setup theek tha, par sales mein repetition ne thoda time zaya kiya. Payment aur invoicing system simple tha, koi confusion nahi thi usme. Kya main ise solve kar leti, toh experience zyada smooth ho sakta tha. Par overall, sales aur onboarding dono ka mix tha, dono ne alag alag tareeke se handle kiya. Good aur thoda weak dono aspects the, toh main kahe sakti hoon ki ye thoda mixed bag tha.