simple verdict: thoda acha, thoda wait bhi tha
Mujhe jo sales aur pre-purchase process mila, usme thodi repetition thi. Baar baar kuch information dene ko kaha gaya, jo thoda time consuming tha. Sign-up ke dauran kabhi kabhi lagta tha ki ji karoon ruk jaaun, but phir socha chalo complete kar lete hain. Payment aur invoice ka process clearly explain nahi tha initially, is wajah se thoda confusion hua. Support team se baat karna pada kisi step pe, par unhone theek se help ki. Overall, process thoda fast ho sakta tha. Mujhe lagta hai customer ke liye jyada delays nahi hone chahiye sign-up ya billing mein. Ye sab mila jula ke thoda average experience raha, na to bahut acha, na hi bekaar. Toh mere liye yeh experience mixed hi raha, jisme dono cheezein thi: ek taraf system samajhna easy tha, dusri taraf time zyada gaya unnecessary baaton mein. Ek baar software chalne laga toh thoda sab smooth hua, par woh start tak kaafi io waiting lag gayi thi.