Simple nahi, khud kaafi cheezein samajhni padti hain
Main yeh seedhe aapko bol raha hoon ki training aur onboarding ke mamle mein aap thoda zyada help nahi karte. Sab kuch main khud seekh raha hoon, kyunki guidance kaafi kam aur adhura tha. Aap ke taraf se jitni training sessions diye gaye they, unme kaafi baatein adhuri thi aur real mein software ko chalana main khud samajh raha hoon. Dialer aur database mein aage badhne ke liye zyada kuch khud karna pada rather than aapke smooth process ki umeed. Mujhe lagta hai ki onboarding aur support team ko apna approach dhang se sochna chahiye taaki naya users ko utni zyada helpless feel na ho. Mujhe yeh pura experience acha nahi laga, aur main personally aapki service ko dobara choose nahi karunga jab tak better training or guidance nahi milega. Yeh pura process mere liye unnecessary aur frustrating tha. Main direct kahunga ki service ke basic points clear nahi diye gaye.