Signup was smooth, but payment setup took some time
Getting started with WFHI was a mixed bag in my experience. On the positive side, the sign-up process was pretty straightforward. I appreciated how the onboarding and training portions were easy to follow, making initial setup manageable. However, when it came to the billing and payments, it took longer than I expected to get everything lined up. The invoicing feature itself works well enough once running, but coordinating the payments and understanding the automatic updates required some patience from my side. Support was available for questions, though I didn’t need to reach out much after the initial issues. I wouldn’t say it was a major problem, but it did slow down the start more than I had hoped. Overall I feel WFHI’s offerings are solid, but the billing process could benefit from being a bit more immediate and transparent to help customers move faster right after sign-up.