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WFHI review

Signup flow had a strange twist but rest was unclear

3 out of 53 of 5Unverified experienceSales and pre-purchase

Signup flow had a strange twist but rest was unclear

The signup steps were mostly intuitive as I moved through them, but there was one particular point that really caught my attention. Right after entering my personal details and setting up payment preferences, the system unexpectedly paused before automatically moving on instead of letting me review the entered data. This pause was confusing because it wasn’t indicated anywhere in the instructions or UI, and I wasn’t sure if it was intentional or a glitch. I can’t say much about the rest of the sales and pre-purchase journey since it flew by quickly and without enough detail to form a strong opinion. The training invitations seemed to arrive in a reasonable order, and the invoice generation was timely. While the pause stood out as a flaw, overall the process was workable once I figured out what was happening, though I wish the flow was more clearly communicated to avoid such surprises.

Sanjana VasudevanAndhra Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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