Signing up took forever, that was the worst
I have to be direct with you about the experience before even purchasing the software. The sign-up and payment processes were unnecessarily slow and confusing, which made me skeptical right from the start. It took far too many days for the account to be set up properly, during which time there was little clear communication about what was holding things up. The onboarding steps felt incomplete and somewhat disorganized, so I was left unsure about how to proceed next. While the sales team did eventually send an invoice, the delays made it very frustrating for me as I was trying to get things moving quickly. The actual software access was delayed long enough that it affected my initial impression severely. There was no real indication beforehand about how long this would take, so if you’re expecting an immediate start, you might be disappointed. I wanted to like the service based on the info I gathered, but this slow start and lack of timely support during sign-up overshadowed everything else. It just felt like too much time was wasted before I even got going, and that’s a major drawback in my opinion.