1 out of 51 of 5Verified customerBilling and payments
Signing up and payments were a mixed bag for me
I found the billing and payments process quite slow and frustrating compared to my expectations. While signing up was straightforward, getting the invoice and confirming payment took much longer than I had hoped. It sometimes felt like I was left waiting without clear updates on what was going on with my account. The silver lining was that once everything was finally processed, the automatic updates ran smoothly and kept my software current. I also appreciated the telephonic support which was patient even when I was confused about payment status. Still, the overall wait to get fully set up made me uncertain about the system’s speed, although the good parts were definitely the support and the stable software after I got started.