Signed up but the clarity was just not there
Honestly, trying to get started with WFHI was more of a hassle than I expected. The explanations about the software and workflow during sales and pre-purchase stages were quite vague and at times I felt like I was chasing answers. The onboarding process was confusing; details about configuring the dialer and integrating the database were not spelled out clearly. I emailed and called their support hoping for enough guidance but found it hard to get consistent answers. Even the payment and invoicing felt rushed and not properly explained. It's frustrating when you invest hours trying to understand something that's supposed to be straightforward. Overall, it was an effort that didn’t pay off in clarity, and I’m finding it tough to rely fully on their promises until they improve the way they lay out information for newcomers.