Sign-up worked well but support response surprised me
At first, the sign-up and payment process was straightforward and exactly as expected. The invoicing was clear and timely, making it easy to keep track of the payments without confusion. However, over the following week when I started using the dialer and calling tools day to day, I noticed occasional glitches and some slowdowns that weren't fully anticipated. What really surprised me was how the support team handled these issues: they were helpful and quick on the calls, which wasn't something I had expected given the initial problem with call dropouts. On the other hand, the automatic updates sometimes disrupted my workflows briefly, needing restarts or retraining on features. So overall, although the first interaction was smooth, the day to day experience brought some ups and downs, balancing technical hiccups with good customer communication and support.