Sign-up went well but lots to figure out afterwards
From the start, the sign-up and payment process was smooth and clear, which was a relief. WFHI's software installation didn't require much back and forth and felt well-designed for immediate access. But once I started diving into the software and training, I quickly realized I had to figure out a lot on my own. The training covered the basics well, but when it came to setting up the dialer and customizing the database for my needs, it was mostly trial and error. The automatic updates kept the system current, which helped, but the real challenge was mastering how to use the calling tools in a way that fit my own workflow. Support was available on the phone, but I found myself learning more from exploring the software than from direct guidance. It’s a lot to absorb, so I’d recommend setting aside enough time for onboarding. Still, the initial buying and invoicing steps went smoothly, which was a good foundation before the real work began.