Sign-up was straightforward but getting dialer ready took time
After deciding to go with the software, the sign-up process itself was pretty painless, which I appreciated given I’d had to explain this setup multiple times over different projects. Filling out invoicing details and making the initial payment was as expected, no hurdles there. However, the part that really stood out was how long it took to fully configure and start using the call dialer. The training was thorough but a bit dense for my liking, and setting up the dialer involved more settings than I had initially thought. This meant I was spending a lot more time tinkering and waiting for telephonic support to clarify some fine points. Once running, of course, smooth calling and database access made the wait worthwhile, and ongoing software updates helped keep things current. Still, the setup delay was an unexpected thorn in the side, particularly when you just want to jump in and get on with work.