Sign-up was smoother than expected but patience is key
I didn’t imagine the sign-up process to be as detailed as it turned out. While the invoicing and payment steps were straightforward, what really surprised me was how much explanation was given during pre-purchase calls about software features and how the training was structured. I liked having that info upfront because it built some confidence in using their tools effectively later on. However, the duration and depth of these calls were longer than I initially thought, which was a bit inconvenient. Still, I appreciate the transparency and thoroughness. By the end, I felt ready and fairly confident to work with the software, knowing what to expect from the training and billing processes. So overall, the surprise was more about how thorough everything was than any unexpected issues or problems. It was a clean experience if a little more time-consuming than I assumed.