Sign up was quick but onboarding took time
Right from the start, the sign-up and payment processes were quick and without any significant hiccups, which set a positive tone. However, when it came to onboarding and training, things slowed down a bit more than I anticipated. The initial setup of the calling tools and getting comfortable with the new database features took some extra time. Some of the training sessions were clear, but absorbing all the details at once was challenging. It took me more than a few days to feel truly confident using all the functionalities effectively for my workflow. I would say the efficiency during sign-up was a strong point, but the onboarding pace could have been a little faster or better structured to help new users get going smoothly. Overall, it was a good experience, just with this one aspect that could improve further.