Sign-up took longer than I thought it would
When I first committed to using the software, I expected to be up and running in a day or two. However, the sign-up and payment process took slightly longer than what I had anticipated. The invoicing was clear enough, but some verification steps made me wait. Once I passed those initial formalities, the onboarding, including training and learning the dialer and database features, went smoother than expected. The telephonic support helped clarify a couple of points promptly. The automatic updates didn’t interrupt the workflow much either. So, while the process overall was good, the initial start wasn’t quite as fast as I had hoped based on the information provided before purchase. Still, the pace picked up fast after that, and I felt well-supported through the remainder of the setup and training steps.