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WFHI review

Sign-up promised easy use but mostly disappointing outcome

2 out of 52 of 5Verified customerSales and pre-purchase

Sign-up promised easy use but mostly disappointing outcome

Initially, I signed up with a lot of hope because the previews showed how smooth the software and dialer could be. But day after day, the real use didn’t meet that expectation. After the first try, I ran into some issues with the calling tools not dialing consistently, and the database seemed clunky when I tried to merge contacts. The training and support were okay but not very prompt when I needed quick help over the phone. Also, the automatic updates sometimes disrupted my saved workflows, which was frustrating. The invoicing and payment system was at least clear, with no surprises there. So, while the concept seemed fine, the everyday functioning did not match what was promised on sign-up, making me question if I’ll continue using it.

Latika MadhavanManipur, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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