Sign-up Process Was Straightforward
I anticipated the software to fully align with the features promised before purchase, but unfortunately, it fell short in several areas. The onboarding felt more complicated than expected, especially when I tried to integrate my existing databases. However, I must admit the call dialer worked as described without significant issues. Despite this, the overall experience was less than satisfactory because the automatic updates changed some functionalities without clear notifications, causing disruptions during my workflow. The invoicing and payment process was smooth, at least, which helped me keep track of expenses without hassle. Still, when I compare the functionality with what I was hoping for, it was disappointing. I think clearer communication about the software’s actual capabilities during sales could help set better expectations moving forward.