Sign-up process was smooth, but training took more time than before
Comparing this software with what I have used earlier, I found the initial sign-up and invoicing process to be quite smooth and straightforward. The web interface was user-friendly and made setting up my account fairly quick. However, what really stood out this time was the length and depth of the training sessions. The training content was detailed but felt longer and more complex than what I'm used to. While the database and calling features were well integrated and responsive during actual use, the pre-use learning demanded more time investment from me. On the bright side, support was helpful when clarifications were needed, which made the training phase manageable. So while the sales and purchase experience was efficient and hassle-free, the length of the onboarding and training was the part that went differently compared to my previous experiences. It’s not a major drawback but something to be aware of if you’re used to quick starts.