Sign-up process was smooth and straightforward
During my experience with WFHI's sales and pre-purchase stages, the sign-up process went very smoothly without need for extra assistance, which was a definite positive. The sequence of steps required was clear and well presented, making the whole onboarding feel manageable from the outset. However, when it came to exploring all the features, especially the database and dialer integrations, I found myself needing to dig through help articles rather than getting immediate support. This was less convenient and might mean relying on support next time. The invoicing was automated and transparent, which added to a positive impression. Overall, the easily navigable sign-up experience stood out as the most efficient part, while some feature understanding might benefit from more accessible help going forward.